Thursday 23 November 2023 | Megaron Athens International Conference Centre

Banks at a Turning Point:
Extended Business Models & Partnerships

Banks are urged to respond to the imperatives of the new era by revising their existing business models towards a progressively “smarter” and more open financial ecosystem. This emerges from the decoding of the actual mid-term and long-term strategic plans of the Incumbents dictating a new operating model until 2030 and beyond. Banks need to quickly adopt a more sustainable and expanding approach geared towards their new role in the market. 


The Conference

The Conference will focus on how Banks are exploring their boundaries’ expansion by providing new hybrid experiences (like fintechs currently do), while additionally providing content and specialized information to Businesses from the different vertical markets.

In fact, banks’ physical and digital premises have to be evolving into points-of-sale for non-financial services and products of businesses included in every bank’s partner ecosystem. Further, banks will expand their portfolio by offering more & differentiated financial solutions to their customers and partners gaining competitive edge.

Such a disruptive initiative requires the use of new and cutting-edge technologies, as well as continuous enhancement of the digital transformation process.

Focus Areas

  • Banks’ new Hybrid experiences & extended services – towards an extrovert banking model   
  • Differentiated provision of a wide gamut of 3rd-party products, services (e.g. eCommerce).  
  • Embedded finance reaching out to new potential  (e.g. new-gen payments, prompt onboarding) 
  • Digital Transformation, Open Banking, Disruptive Approaches & Technologies 
  • Using state-of-the-art IT Architectures & Systems, and Actionable innovation  
  • Big data analytics and Data utilization as-a-Service to the ecosystem partners.  
  • Platformification and its potential to enrich interoperable capabilities with ecosystem members 
  • Abide by the current Regulations including ESG Imperatives impacting new products launch  

The Program

Session I

The challenges of extended Banking models

  • Steps to viable new ‘smart’ models – the Bank as a point-of-sale 
  • Inclusion of emerging market requirements  
  • Culture shift towards enhancing Customer-centricity via Breakthrough solutions  
  • New focus on better Customer engagement in an extended landscape 

Session II

The new era’s imperatives of BaaS and Open Finance

  • Opening up the traditional Banking system – a crucial turning point  
  • Adopting the new directives and ESG imperatives to reform portfolio 
  • Approaches of an evolutionary journey to a marketplace culture 
  • Making the bank a user-friendly one-stop shop

Session III

Disruptive Interventions and Actionable Innovation

  • Data and Actionable knowledge – the new powerful asset for Banks 
  • Using ESG prerequisites for new products and services’ launching 
  • Cutting-edge technologies automating a competitive bank-to-market operations’ lifecycle  
  • Cyber attacks, financial crime and Cybersecurity – Protecting consumer activities

Meet the

Organizing Committee

Meet the


Key Issues

  • Bank ecosystem ‘smart’ models – Synthesizing Innovation for Market expansion  
  • Culture shift, advanced Customer engagement, upgrading the banking experience  
  • Leaving Legacy behind, Platformification, Agility, Diversified servicing, Scalability 
  • Bank-as-a-Service (BaaS), Open Finance, Embedded Finance  
  • ESG Imperatives, Eliminating Compliance Risks, Sustainable development 
  • Personalized Services, Automated Processes, Real-time Straight-through-Processing (STP) 
  • Cutting-edge technologies, AI-driven Insight Analytics, Remote Working, Cybersecure banking 

Who should attend

Retail Banking Executives, Customer Experience Experts,  Digital Transformation Officers, CIOs and IT Executives, Risk Managers, Regulators & Compliance Officers, Operations Officers, Digital Product Officers, Payments Executives, Cards Business Executives, Digital Marketing Leaders, Product & Services C-level Officers, Senior and Middle Management Executives of the above roles



Why become a Sponsor

  • Empowering your Brand Awareness in Financial Sector and the connected ecosystems
  • Active contribution to the Conference content addressing key stakeholders-attendees
  • Cultivating relationships and close interaction with potential Clients’ Decision Makers
  • Highlighting focus areas of your solutions – Promoting your Value Proposition
  • Lead Generation – Setting up meetings with prospective clients
  • Shortening sales close lifecycle

Become a Sponsor

  • This field is for validation purposes and should be left unchanged.

Gold Sponsor

Temenos AG (SIX: TEMN) is the world leader in banking software. More than 3,000 banks worldwide, including 41 of the top 50 banks, rely on Temenos to process both daily transactions and customer interactions for more than 500 million banking customers. Temenos offers Cloud-native, Cloud-agnostic and AI-driven front office software for core banking, payments and funds administration, enabling banks to deliver seamless, omnichannel customer experiences and achieve operational excellence.

Temenos software has been shown to enable best-performing customers to achieve a cost-to-revenue ratio of 26.8%, corresponding to half the industry average, with a return on capital of 29%, which is three times the industry average. These customers invest 51% of their IT budget in growth and innovation over maintenance, which is twice the industry average, demonstrating that banks’ IT investment adds tangible value to their business.

Grand Sponsor

PCS SA., a member of the Epsilon Net Group, for three decades is a leading provider of solutions vertical for financial segments such as Wealth Management, Fund Management, Private Banking, Distribution of Funds, Custody, Brokerage, Pensions Schemes, Occupational Retirement Provision, Corporate Actions & IPO’s. With over 50 successful implementations across Europe and Africa, PCS combines extensive industry experience with specialized technological skills and enables forward-thinking financial institutions to optimize their operations and be more efficient, agile and responsive to business challenges. PCS has received numerous accolades, among others the Fintech of the Year award at the Digital Finance Awards 2022 and recognition as one of the Best Places to Work in Europe. 


Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions to help them solve their most critical business problems.

INFORM (LYK.ATH) was founded in 1897, is listed on the Athens Stock Exchange since 1994 and provides products and services for the secure management of documents and information, innovating in the digital transformation of companies and organizations by providing highly specialized solutions. It has 520 employees with four production units in Greece, Romania and Albania, while it holds a leading position in the markets of Central and Eastern Europe in the Public and Private sector. It is a member of AUSTRIACARD HOLDINGS, an Austrian group of high information technology in the field of Hardware Embedded Security, which employs 1.400 people and has an international presence with three Divisions, AUSTRIACARD, INFORM and NAUTILUS, in the fields of Digital Security (Information Security), Information Management (Information Management), as well as the IoT respectively.

Printec is a leader in business-to-customer transaction technologies in 16 countries in Central and Eastern Europe, offering a wide range of technology solutions that help improve human interactions, making everyday life easier. Our solutions enable businesses to leverage innovative technology to provide superior customer experience while achieving operational efficiencies and regulatory compliance. 


Honorary Support

Audiovisual Sponsor

CONEQ provides technical equipment and services to any kind of event. With our Simultaneous Interpretation Systems, Conference Systems, AudioVisual Equipment we support events and provide the best service to our customers. Our professionalism, our high quality of service and state of the art equipment offered to over 600 large and of great significance conferences during the last 5 years have certainly contributed to our constant uptrend. Call us at (+30) 211 2163453. or email us at [email protected]

Official Publication

Contact Us

Hara Katsarou, Τ: +30 210 6617777 (ext. 233), M: 6951 007 127, Ε: [email protected]
Lisa Antoniadi, T: +30 210 6617 777 (ext. 158), E: [email protected]
Phaedra Baritaki, Τ: +30 210 661 7777 (ext. 192) , Μ: +30 698 018 2723, Ε: [email protected]
Vicky Pavlatou, M: 6943 627 371, E: [email protected]